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MSL Breakdown Cover

If your vehicle suffers a breakdown due to a mechanical or electrical failure, misfuel, lack of fuel, flat battery or puncture, service will be provided. We will provide cover as detailed within the policy wording for any breakdown. Cover will apply during the period of insurance and within the territorial limits.

Features & Benefits

MSL Rescue

We will arrange and pay for your vehicle, you and up to 7 passengers to be recovered to the nearest garage able to undertake the repair, your home or if you prefer and it is closer, your original destination within the territorial limits (UK).

Alternative Travel

We will pay up to £250 (up to £750 in the territorial limits (Europe) where this cover has been selected and paid for) towards the reasonable cost of alternative transport or vehicle hire. We will also pay up to £100 towards the reasonable cost of alternative transport for one person to return and collect the repaired vehicle.

Emergency Overnight Accommodation

We will pay a maximum of £150 for a lone traveller or £75 per passenger when not travelling alone for one night on a bed and breakfast basis. The maximum payment per incident is £500.

Replacement Vehicle

In the event your vehicle cannot be repaired at the roadside or at a suitable garage the same working day as the breakdown and we were immediately notified of the breakdown; we will pay for a replacement dual control vehicle for up to 5 days whilst your vehicle is being repaired. This service is only available if Dual 5 Cover is detailed on your policy schedule.

Message Service

If you require, we will pass on two messages to your home or place of work to let them know of your predicament and ease your worry.

Caravans & Trailers

Maximum length 7 metres/23 feet (not including the length of the A-frame and hitch) recovered with the vehicle if the vehicle cannot be repaired roadside.


Callout and mileage back to the recovery operator’s base. All other costs incurred will be at your expense.

Additional Cover Available

MSL Rescue Plus

In addition to the cover provided with MSL Rescue, your vehicle will be covered at your registered home address or within a one-mile radius of your home address.

MSL Rescue Premier

In addition to the cover provided with MSL Rescue Plus, your vehicle will also be covered in the following European territories:

Austria, Balearics, Belgium, Bulgaria, Canary Isles, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, San Marino, Sardinia, Sicily, Slovak Republic, Slovenia, Spain, Sweden, Switzerland and Vatican City.

If you break down on a European Motorway or major public road where private contractors are dispatched to assist you, we will pay a maximum of £150 towards the reimbursement of your costs.

What to do if you breakdown?

If your vehicle breaks down please call our 24 hour control centre on:

0161 603 2247